Digital marketing tools, tips and analysis

One of the principles we base our direct marketing programs on is continuity. This is especially important in the online world where each interaction is a millisecond apart as potential customers click through creative > landing page/site > order process > confirmation email communications. Continuity refers to all elements of the creative through the acquisition and early retention process. For example, through testing we know that the connection between the text in a paid search ad needs to be reflected in the headline in the landing page - this continuity confirms that you are on the correct page to “pay off” the text that you clicked on. It is important to take this message as well as the colors, images, design that you’ve introduced on the landing page and carry through the order process.

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